Cloud
AI customer communications agents have a governance problem
Almost three-fourths of enterprises have shut down their AI customer communications agents, according to an upcoming Sinch report.
Security & Governance
Keep pace with the rapidly evolving world of security & governance. We provide the news and analysis IT professionals need to stay ahead.
Cloud
New partnership between 1Password and OpenAI provides access tools, privacy
“AI coding agents are creating a new identity surface,” 1Password CTO says.
Cloud
More than one-third of IT pros aren’t confident employees know AI policies
One CEO recommends repeating AI policies to staff to build knowledge of internal AI and data security guidelines.
Cloud
AI agents with access to your bank account and credit card could cause chaos
“People will try to solve a very specific problem with agentic AI,” SHI CTO says.
Cloud
When a test platform fails
IT pros share how practice environments can be far from perfect.
Cloud
How the iPhone 4S took the market by storm
Who doesn’t want to have a virtual assistant in their pocket?
Cloud
How AWS IAM stays busy behind the scenes
Karen Haberkorn says the combination of AWS’s recently announced IAM and older capabilities are a “powerful combo.”
Top insights for IT pros
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