Governance

AI enterprise deployment has governance, security concerns

“It’s costing money, and it’s making people, in some cases, rethink how they want to go about doing things,” Kore.ai exec says.

AI customer communications agents have a governance problem

Almost three-fourths of enterprises have shut down their AI customer communications agents, according to an upcoming Sinch report.

Want an agent? IBM guides clients through AI guardrails

What should a hotel ask before it deploys a digital concierge? We went through the exercise.

Flexibility First: Building an AI-Ready Data Governance Strategy