Cloud
AI customer communications agents have a governance problem
Almost three-fourths of enterprises have shut down their AI customer communications agents, according to an upcoming Sinch report.
Cloud
Your hub for everything cloud: infrastructure, platforms, security, AI, and the news shaping how IT teams build and run modern systems.
Cloud
New partnership between 1Password and OpenAI provides access tools, privacy
“AI coding agents are creating a new identity surface,” 1Password CTO says.
Cloud
AI is giving the green IT movement another lifeline
“The one thing about agents, they don’t have a meter that says, ‘Oh, I’m consuming electricity.’ They just consume it,” one expert tells IT Brew.
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Cloud
AI pricing models are evolving—and it might cost companies more
“What good is 40 more tokens going to do when you couldn’t get it right with the first 100 tokens that I bought?” asks one COO.
Cloud
More than one-third of IT pros aren’t confident employees know AI policies
One CEO recommends repeating AI policies to staff to build knowledge of internal AI and data security guidelines.
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Cloud
Agentic AI integration remains a difficult—and costly—problem for IT teams
The right infrastructure is essential.
Top insights for IT pros
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