IT Operations
Reducing tech friction takes diversity of tactics: roundtable
“One platform isn’t going to cover everything, and enterprises aren’t just going to rely on one thing to do everything,” CEO says.
IT Operations
IT Operations
AI rework is a nagging problem, even as technology booms
“This is a multi-year process, and it’s going to be very messy,” edtech CEO says.
IT Operations
Getting the most out of integrating AI—without falling prey to ‘AI sprawl’
Integrating AI into your tech stack requires a lot of human expertise.
IT Operations
How one data engineer got out of the silo (and how you can too)
It helps to be curious.
IT Operations
DNSFilter’s support bot is moving on to bigger and better things
DNSFilter Head of AI Labs Mikey Pruitt says he expects the content filtering company’s AI-driven support agent to address tier-2 support requests by Q4.
IT Operations
The state of automation and AI
IT pros tasked with automating their tech stacks—and integrating AI—face an escalating series of challenges
IT Operations
IT help desks face new challenges as workplaces go all-in on AI
Experts say that strong data governance, limited permissioning, and human oversight are key as IT help desks navigate the GenAI era.
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