Infrastructure Management | Tags

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A woman stares at an open laptop screen, frustration and exhaustion, working into the evening

Reducing tech friction takes diversity of tactics: roundtable

“One platform isn’t going to cover everything, and enterprises aren’t just going to rely on one thing to do everything,” CEO says.

The Washington Post building

Tech platform supporting Washington Post tech and other publications loses staff

“It takes a long time to come up to speed in a way that would be quick to fix something if something was broken,” former staffer tells IT Brew.

A woman leaning back in an office chair wearing a sleeping eye mask in front of a computer with a loading icon

Tech friction is ruining our workdays. What can companies do to get ahead of it?

When it comes to managing tech friction, it’s best for IT pros to be proactive.

Jordyn Grzelewski

Laptops, folders, and workers to represent the interconnectedness and importance of documenting IT workflows.

As IT integrates AI into workflows, documentation is more critical than ever

If all of your company’s IT knowledge lives in the head of one superstar employee, you’re in trouble. Here’s how to fix it.

Tricia Crimmins

An individual wearing a blazer using a computer with a 3-D display in front of the screen.

Return to office presents challenges for IT teams managing transition

“As we start migrating users who were used to working in home locations back to central pools, it is going to change things,” Mimecast CISO says.

The patch panels are in orange; the server rack has the labeled cables. (Credit: LaDouceur)

How to put your label maker to good use

An IT pro shares tips. (Like, don’t use marker!)

The combination of human and tech elements gives a nod to IT unification and scaling AI securely.

AI maturity vs. AI readiness: The invisible (and costly) gap

Time for an AI adoption reality check.

Morning Brew Creative Studio