A March 2024 report from professional services firm KPMG found that of 200 US senior bank executives, 60% of financial services institutions have a GenAI-enabled cybersecurity solution in pilot or production phase, and that 65% of execs agreed that the technology is “an integral part of their institution’s long-term vision for driving innovation and ensuring the business remains relevant five years from now.”
Management consulting company PwC highlighted GenAI use cases for banks in its October 2024 study, including applications like streamlined loan processing, automated customer service, precise customer identification, and fraud detection.
As financial services orgs bring GenAI to the window, FS-ISAC outlined eight steps to help banks use the tech “effectively and cautiously” while data is selected, stored, and accessed.
“You have to be careful of what data it’s using and the output that it’s giving, especially if customers are inputting [personally identifiable information] or sensitive data into the model,” Michael Silverman, chief strategy and innovation officer at FS-ISAC, told IT Brew.
Steps provided by FS-ISAC, a member-driven non-profit supporting cybersecurity for the global financial sector, include taking a data-lineage inventory (Step #3); building effective test plans (Step #6); and staying up on model vulnerabilities (Step #7).
Silverman shared which of the FS-ISAC’s recommendations might be easiest for financial services pros to forget.
Read more here.—BH
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