Not many CISOs can say that they’ve worked at a business that found prosperity during a global pandemic, or at a video communications company in the process of pulling off a major rebrand as an “AI first” giant, but Zoom CISO Michael Adams sure can.
Between Dec. 2019 and Apr. 2020, the number of daily meeting participants on Zoom increased from 10 million to 300 million. As a result, Adams—who joined Zoom in 2020 as a chief counsel before becoming an interim, then permanent CISO in 2022—told IT Brew that his early years at Zoom were focused around bolstering the software-as-a-service company’s security posture and security strategy.
“It became more cohesive [and] it became more focused,” Adams said. “There was better alignment.”
New direction. These days, things look a little different for Adams. In November of last year, the pandemic success announced that it was ditching its solely videoconference-friendly reputation by changing its legal name from Zoom Video Communications to just Zoom Communications, signaling the company’s desire to be considered an “AI-first work platform.”
Adams told IT Brew that Zoom’s ongoing identity makeover caused the company to amp up its security program. Currently, there are three main areas of focus in the company’s security strategy framework for AI: AI by Zoom, AI for Zoomies (Zoom’s nickname for its employees), and AI against Zoomies.
Keep reading here.—BM
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