Growing cloud storage provider Wasabi, which has reached 70,000 customers, is hot for a reason. The company, headquartered in Boston, has long gone against the grain in that they don’t charge users egress fees—something that major players like Google, AWS, and Microsoft only recently started doing this year.
IT Brew caught up with Wasabi’s David Boland, vice president of cloud strategy, Aki Wakimoto, the country manager for Japan, and Aaron Edell, senior vice president of artificial intelligence and machine learning, to chat about strategy, hot cloud storage, and what’s next for the unicorn company.
David, what was Wasabi’s reasoning in not charging egress fees?
“When we launched our service in 2017, everybody had egress charges,” Boland told IT Brew. “And doing our market research, [while] talking to customers, talking to partners about the things that bothered them the most about cloud services, egress charges and hidden fees were at the top of the list.”
“It’s those hidden charges—it’s the API request charges, egress charges, and it’s the data retrieval charges that really irritate customers,” he also said. Dropping the charges, he said, is “a trend that’s been going on since 2017.”
“We like to think that we were the first ones there and started that trend.”
Read more here.—AF
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