Explainers

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Hardware

A checklist for when a laptop goes missing

IT pros share what to do when a device gets lost or stolen.

Billy Hurley | May 12, 2025
Broken and smoking monitor screen
Hardware

SplatOverflow aims to ease hardware troubleshooting

And to reduce Zoom calls from the IT department.

Billy Hurley | Apr 30, 2025
An image of hands working at different laptops
Software

Software spotlight: A look at Snipe-IT’s asset management style

A Snipe-IT pro walks us through the open-source tool.

Billy Hurley | Mar 19, 2025
A stack of five 3-D emoticons showing various emotions, balanced on each other with white slabs in between.
Software

Asked and answered: How to properly introduce a new SaaS tool

And handle all that “emotion.”

Billy Hurley | Feb 4, 2025
An IT server rack with a New Year's hat on top of it with confetti
IT Strategy

IT trends in 2025 prioritize security, energy, AI

Time to turn our attention to 2025 and what’s cooking in the IT world for the next year.

Eoin Higgins | Jan 21, 2025
A computer mouse cursor clicking on a desktop folder depicting enterprise archival systems
IT Strategy

The basics of enterprise archival systems

Digital technologies have fundamentally changed the way archives and long-term data storage systems operate.

Tom McKay | Dec 18, 2024

Top insights for IT pros

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